Billing Terms and Conditions
At The Chlorine Store, we strive to provide our customers with a seamless and hassle-free shopping experience. To ensure that our billing process is clear and transparent, we have outlined our billing terms and conditions below.
Payment Methods: We accept payment through all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payments through PayPal.
Order Confirmation: Upon placing an order, you will receive an email confirmation to the email address provided during checkout. This email will contain details of your order, including the items ordered, shipping address, and total cost.
Shipping and Handling Fees: Shipping and handling fees are calculated based on the weight and size of your order, as well as your shipping location. These fees will be clearly displayed during checkout before you confirm your purchase.
Sales Tax: We do not collect any Sales Tax
Returns and Refunds: We stand behind the quality of our products and are committed to providing our customers with complete satisfaction. If you are not satisfied with your purchase, please contact us within 30 days of receiving your order to initiate a return or exchange. Please note that shipping fees are non-refundable, and the customer is responsible for return shipping costs.
Order Cancellation: If you need to cancel an order, please contact us as soon as possible. If your order has not yet been shipped, we will cancel your order and issue a full refund. If your order has already been shipped, you may return the items once you receive them.
If you have any questions or concerns about our billing terms and conditions, please do not hesitate to contact us. Our knowledgeable and friendly customer service team is always here to help.