Shipping policy
Local Pickup:
In-Store pickup is available Tuesday-Friday 8am - 5pm, Saturday & Sunday 9am - 4 pm. We are closed on Mondays. We process the order within 24 hours and will send you an email when the order is ready for pickup.
Shipping Cost: We offer Free shipping for all USA Order
Processing time (From 1-2 business days): The time it takes to prepare your item(s) to ship from our warehouse. This includes preparing your items, performing quality checks, and packing for shipment. Orders placed after 12 pm are treated as if they came in the next business day.
Shipping time ( 2-3 business days in USA): The time for your item(s) from our warehouse to your address on order.
Summary of Shipping:
Handling Time: 1-2 Business Days
Transit Time: 2-3 Business Days
Tracking code available within 2-3 business days. if you have not received your tracking information, simply E-mail us at cs@thechlorinestore.store
Currently, we do not offer an option for shipments to APO/FPO addresses. As we work to improve our online experience, we are looking into adding this option in the near future. Please check back soon for updates, and thank you for shopping with us!
Tracking code available within 1 business day. if you have not received your tracking information, simply E-mail us at cs@thechlorinestore.store or, contact us via: